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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      Hi, the new cabin bag policy comes into effect in January. It has always been that when the cabin is deemed full by the crew some bags will be added to the hold DL

      1 reply 0 retweets 0 likes
    2. Laura Kent‏ @LauraKent22 21 Nov 2017
      Replying to @Ryanair

      When I printed out our boarding passes it showed a picture & measurements of cabin case sizes aloud on the flight

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      Hi Laura, the size and weight limits are the same.

      1 reply 0 retweets 0 likes
    4. Laura Kent‏ @LauraKent22 21 Nov 2017
      Replying to @Ryanair

      Same as what?

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      Hi laura, what we meant is that the size and weight limits haven't changed. JC

      1 reply 0 retweets 0 likes
    6. Laura Kent‏ @LauraKent22 21 Nov 2017
      Replying to @Ryanair

      What are the sizes on the boarding passes we printed off then? What are those for?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      You can take one 55x40x20cm bag and one 35x20x20cm bag per person travelling. The larger bag may be checked into the hold free of charge due to limited space.

      1 reply 0 retweets 0 likes
    8. Laura Kent‏ @LauraKent22 21 Nov 2017
      Replying to @Ryanair

      Yeh which is what it says on the boarding passes & those are the measurements we used to measure our cabin case & it said it was to big hence why we didnt take it. Everyone else had a much bigger case then ours

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      Hi, were you informed by our crew that the bag was too big? DL

      1 reply 0 retweets 0 likes
    10. Laura Kent‏ @LauraKent22 21 Nov 2017
      Replying to @Ryanair

      No because we measured it at home & didnt want to risk taking it & having to pay extra for it to be checked in as luggage & not hand luggage

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @LauraKent22

      Hi Laura, we're sorry for the inconvenience. JC

      8:43 AM - 21 Nov 2017
      0 replies 0 retweets 0 likes

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