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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
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    United Kingdom 86444 Vodafone, Orange, 3, O2
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    1. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Did you confirm the bank details with them. Can you call them and confirm they have the correct details. DL

      5 replies 0 retweets 0 likes
    2. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      You are on notice that I will now be forced into taking further action due to your failure to provide adequate response with 8 weeks

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Hi, if you were supposed to get a cheque and it has not yet arrived please call and report it as missing. DL

      5 replies 0 retweets 0 likes
    4. Simon Constant‏ @SimonConstant1 20 Nov 2017
      Replying to @Ryanair

      Hi. Is there any update on my compensation claim???

      3 replies 1 retweet 0 likes
    5. Ryanair‏Verified account @Ryanair 20 Nov 2017
      Replying to @SimonConstant1

      Hi Simon, could you advise us the booking reference? JC

      2 replies 0 retweets 0 likes
    6. Simon Constant‏ @SimonConstant1 21 Nov 2017
      Replying to @Ryanair

      I passed on my booking reference yesterday as asked but heard nothing back. Can u tell me what's happening with my claim please?

      1 reply 1 retweet 0 likes
    7. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @SimonConstant1

      Hi, it still appears to be processing. Apologies for the delay. DL

      1 reply 0 retweets 0 likes
    8. Simon Constant‏ @SimonConstant1 21 Nov 2017
      Replying to @Ryanair

      Can u tell me low long the processing takes? It's been processing for a long time. Thanks x

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @SimonConstant1

      Hi, there has been a delay. It usually takes 21-28 working days. But it can take a little longer for some cases. DL

      1 reply 0 retweets 0 likes
    10. Simon Constant‏ @SimonConstant1 21 Nov 2017
      Replying to @Ryanair

      Can u tell me when my case started processing please?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 21 Nov 2017
      Replying to @SimonConstant1

      Hi, it started as soon as you submitted it. DL

      7:53 AM - 21 Nov 2017
      2 replies 0 retweets 0 likes
        1. Simon Constant‏ @SimonConstant1 21 Nov 2017
          Replying to @Ryanair

          Which was 2 months ago. Much longer than the 28 days u mentioned. That's why I'm concerned

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Simon Constant‏ @SimonConstant1 24 Nov 2017
          Replying to @Ryanair

          Hi. Could u please tell me if there is any update on my compensation claim submitted on 16th September

          2 replies 1 retweet 2 likes
        3. Ryanair‏Verified account @Ryanair 24 Nov 2017
          Replying to @SimonConstant1

          Hi Simon, I have checked your claim again, and it is in its final stage, so you will receive an email shortly, althoough from the social media team we can't know exactly when. JC

          2 replies 0 retweets 0 likes
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