Can’t believe I’m getting ignored by the @Ryanair Twitter after I’ve made several complaints about my missing money. Is this seriously how you treat customers?
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Replying to @Lozikinz
Hi, You are not being ignored. We are taking your query very seriously. Your claim is processing. I apologise for the delay. As soon as it is processed you will be contacted. DL
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Replying to @Ryanair
My claim is being processed? It was meant to be processed over a month ago. I was told by Ryanair that it had already been processed into my bank which obviously isn’t true
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Replying to @Lozikinz
Hi, can you call us and confirm the correct bank detailshttp://tinyurl.com/j66pajx
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Replying to @Lozikinz
Hi, please use the complaint tracker here https://tinyurl.com/ozjnfxr DL
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Replying to @Ryanair
I provided the correct bank details over a month ago and Ryanair said my payment had been processed, wrong. I’ve just uploaded my bank details again on the complaint tracker. When will I be paid?
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Replying to @Lozikinz
Hi, if you have done it just now then it won't be more than a few days. DL
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Replying to @Ryanair
Thanks. Just received an email from Ryanair though saying it could be up to 28 days??
1 reply 0 retweets 0 likes
Hi, that is the longest possible estimate. DL
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