@Ryanair Thanks for ur reply be it 6 months late, but u have skirted over the fact that myself, partner & baby were trapped for 3 hrs by a man with no legs, unable stand,go to the loo,change our child’s nappy, let alone escape if there had been an emergency!
Hi, you can submit a separate complaint here https://contactform.ryanair.com/ . However, disabled passengers need to be seated where it is comfortable for them. We cannot move other people on request. DL
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Ok thank you, but please can you explain to me what would have happened in the event of an evacuation of the plane? How would we have escaped? As the gentleman was very large and could not be moved by any of the inflight attendants? They had to get 2 huge men to lift him in?
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Hi, that would be the crews responsibility. They are trained to handle those kinds of highly unlikely situations. You can submit a complaint here https://contactform.ryanair.com/ DL
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