@Ryanair Thanks for ur reply be it 6 months late, but u have skirted over the fact that myself, partner & baby were trapped for 3 hrs by a man with no legs, unable stand,go to the loo,change our child’s nappy, let alone escape if there had been an emergency!
Hi, apologies but we cannot move a disabled passenger without their permission. Would you like to make a separate complaint about this matter? DL
-
-
I have already made a complaint as the disabled man was placed on the isle seat trapping myself & family in our seats, we had no way of getting out and this was very distressing. So far all I have had is a sorry, but I do not feel this is enough. Ref:1575306
Thanks. Twitter will use this to make your timeline better. UndoUndo
-
-
-
Furthermore you are saying that putting my whole family’s lives in danger is ok but moving a disabled passenger to another chair is not? This does not make sense? Please forward onto the customer service team and ask then to re look at my complaint. Thank you.
-
Hi, you can submit a separate complaint here https://contactform.ryanair.com/ . However, disabled passengers need to be seated where it is comfortable for them. We cannot move other people on request. DL
- Show replies
New conversation -
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.
Please DM 