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Ryanair's profile
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. natalie burge‏ @nattyburge 19 Nov 2017

      So .@Ryanair disgusted you’ve put my 15 yo daughter on standby at Lisbon to london tonight. How’s she getting home on her own?

      2 replies 0 retweets 2 likes
    2. Katie Laney‏ @stanjim 19 Nov 2017
      Replying to @nattyburge @Ryanair

      Disgusting she’s a minor I hope this is just a SILLY mistake

      1 reply 0 retweets 1 like
    3. natalie burge‏ @nattyburge 19 Nov 2017
      Replying to @stanjim @Ryanair

      Sadly they are making her wait with her friends until the plane is boarded & they MIGHT fly her...or not #awfulairline #ryanair

      1 reply 0 retweets 0 likes
    4. Katie Laney‏ @stanjim 19 Nov 2017
      Replying to @nattyburge @Ryanair

      Surely that’s illegal? If not it should be! Hope they get home safely Nat. #Shocking #Unbelievable #Ryanair #airlines

      2 replies 0 retweets 1 like
    5. natalie burge‏ @nattyburge 19 Nov 2017
      Replying to @stanjim @Ryanair

      Of course there’s no talking to them either as their ‘helpline’ shuts at 18.30. 🙄

      1 reply 0 retweets 0 likes
    6. Katie Laney‏ @stanjim 19 Nov 2017
      Replying to @nattyburge @Ryanair

      Because nothing goes wrong after 18.30 !!!!

      1 reply 0 retweets 1 like
      Ryanair‏Verified account @Ryanair 20 Nov 2017
      Replying to @stanjim @nattyburge

      Hi Katie, we have live chat support until 21:00. It appears they were trying to contact our call centre which closes earlier on Sundays. The issue has been resolved. DL

      1:25 AM - 20 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. natalie burge‏ @nattyburge 20 Nov 2017
          Replying to @Ryanair @stanjim

          No clue about live chat support - certainly not clear on website. Ur ground crew in Lisbon just rude & unhelpful. Also no apology

          1 reply 0 retweets 1 like
        3. Katie Laney‏ @stanjim 20 Nov 2017
          Replying to @nattyburge @Ryanair

          Issue doesn’t sound resolved to me

          0 replies 0 retweets 0 likes
        4. End of conversation

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