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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Maddalena S.‏ @staystuffed 19 Nov 2017

      Hello @Ryanair is it possible to choose another date for the flight if it has been changed by you (less than 2 hours change)? Booking ref ITVHUT

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 19 Nov 2017
      Replying to @staystuffed

      Hi, to change a flight please follow this link: http://tinyurl.com/mwx3nkb  JH

      1 reply 0 retweets 0 likes
    3. Maddalena S.‏ @staystuffed 19 Nov 2017
      Replying to @Ryanair

      Thanks, I needed to know if the change would be free of charge, because the reason for it is a change in the departure time made by you

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 19 Nov 2017
      Replying to @staystuffed

      If there is a less than 2 hour change to your booking then we would not be moving this for free, apologies JH

      2 replies 0 retweets 0 likes
    5. Julie Ann Highley‏ @juliej26 19 Nov 2017
      Replying to @Ryanair @staystuffed

      I’ve checked in so it won’t let me change my name

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 20 Nov 2017
      Replying to @juliej26 @staystuffed

      Hi, if the 24 hours have passed there is a €110 fee to change the name. We can uncheck you if you wish. DL

      12:49 AM - 20 Nov 2017
      5 replies 0 retweets 0 likes
        1. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @Ryanair @staystuffed

          24 hours has passed because I haven’t been able to get anyone to help me I tried to contact you straightaway but have had terrible customer service I have got the transcript from the lady Be chat confirming that my name would be changed to check it again after 2 hours

          0 replies 0 retweets 0 likes
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        2. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @Ryanair @staystuffed

          It still remains as Highley this is so stress

          1 reply 0 retweets 0 likes
        3. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @juliej26 @Ryanair @staystuffed

          Stressful

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @Ryanair @staystuffed

          Please can you give me a contact number so I can hopefully speak to someone

          0 replies 0 retweets 0 likes
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        1. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @Ryanair @staystuffed

          Transcript from live chat

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Julie Ann Highley‏ @juliej26 20 Nov 2017
          Replying to @Ryanair @staystuffed

          pic.twitter.com/KEcIlGN2cF

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 20 Nov 2017
          Replying to @juliej26

          Hi, you can call us herehttp://tinyurl.com/j66pajx 

          0 replies 0 retweets 0 likes
        4. End of conversation

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