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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
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    Ireland 51210 Vodafone, O2
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    1. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      What happens when you submit it as a complaint. DL

      2 replies 0 retweets 0 likes
    2. GarethW‏ @gbwatkins1 17 Nov 2017
      Replying to @Ryanair

      Hello. Are you still there? Is there a problem with the complaints section of your website??

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      HI, can you please clear your cache and try again. DL

      1 reply 0 retweets 0 likes
    4. GarethW‏ @gbwatkins1 17 Nov 2017
      Replying to @Ryanair

      I've now tried that and it's still not working. If I wasn't bald I'd be tearing my hair out!

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      HI, does it work on another device? DL

      1 reply 0 retweets 0 likes
    6. GarethW‏ @gbwatkins1 17 Nov 2017
      Replying to @Ryanair

      I've tried on 2 other devices but still no luck. Is there a maximum file size on the complaint form?

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      Can you try submitting without documents and see if it works? DL

      1 reply 0 retweets 0 likes
    8. GarethW‏ @gbwatkins1 17 Nov 2017
      Replying to @Ryanair

      It's gone through without attachments. The file is only 4mb though!

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      It may be a temporary error or an issue with that file. If we need the document we will email you. DL

      1 reply 0 retweets 0 likes
    10. GarethW‏ @gbwatkins1 17 Nov 2017
      Replying to @Ryanair

      You're going up to need the document as all my expenses are attached. Can I email it direct to you?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @gbwatkins1

      Hi, once the customer service team respond to you, they will send a specific upload link that you will be able to send all your attachments in. Thanks AR

      5:12 AM - 17 Nov 2017
      0 replies 0 retweets 0 likes

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