@Ryanair Please can you advise why my compensation claim still hasn't been looked at for nearly 2 months? I have incurred a interest charge of £54 now. My reference number is 392664(1)
Hi Rachel, if this claim has been escalated it will be fully investigated for you soon. JH
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It's been way over 21 days and I received an email 2 weeks ago saying it had been passed to head office and then again on last Sunday. What about the interest charge how can I claim that back?
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Hi Rachel, we've received quite some requests these weeks, we're working as fast as we can, please allow a couple more working days. Sorry JC
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