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Ryanair's profile
Ryanair
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Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. john mcdonald‏ @maccajad 16 Nov 2017

      @Ryanair will you able to sort it... Needs changing from December to February. I understand it was my fault but it was human error(we all make mistakes).. Plus it hasn't been even 12 hours since I booked it

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @maccajad

      Hi John, the charge was from changing it online correct? JH

      1 reply 0 retweets 0 likes
    3. john mcdonald‏ @maccajad 17 Nov 2017
      Replying to @Ryanair

      How can it be correct that's extortionate for a simple date change.. It's not as if we will be booking with someone else. We are still flying with you guys... This can't be right.. So now I have to tell my daughter that we can't afford our holiday because some bigwigs cba!

      2 replies 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @maccajad

      HI John, we have asked if this is the charge you have gotten from online. Can you advise is this the fare difference only or was it giving you the flight change fee and the fare difference? JH

      1 reply 0 retweets 0 likes
    5. john mcdonald‏ @maccajad 17 Nov 2017
      Replying to @Ryanair

      Sorry.... Lol(just a bit fuming).. The dates in February were cheaper than the ones in December so the 180 pound was just for changing the dates.. Which I haven't done yet as it's just silly..

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @maccajad

      Hi John, if this was just the difference in fare then this is the price is. As you are still within the first 24hrs of booking there is no flight change fee to pay. JH

      1 reply 0 retweets 0 likes
    7. john mcdonald‏ @maccajad 17 Nov 2017
      Replying to @Ryanair

      So what do I do now.... As it secienetly said flight change fees... The February tickets were cheaper.. So there was no difference

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 17 Nov 2017
      Replying to @maccajad

      Please contact our reservations dept for assistance in changing the flight. Just follow this link: http://tinyurl.com/zpp8czp  JH

      12:30 AM - 17 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. john mcdonald‏ @maccajad 17 Nov 2017
          Replying to @Ryanair

          Thank you for all your help Im in the middle of sorting it

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 17 Nov 2017
          Replying to @maccajad

          No problem, thanks for getting in touch. JH

          0 replies 0 retweets 0 likes
        4. End of conversation

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