Hi, have you got a booking reference that we can check? Thanks AR
Hi, complaints are generally handled within 21 working days, which is today in your case. You should be receiving a response in the coming days. We apologize for the delay. AR
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No problem. Thanks for getting in contact. AR
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Hi, I've contacted the agent dealing with this case and asked them to make contact with you. Sorry for the delay and inconvenience. Cheers AR
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