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Ryanair's profile
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Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 15 Nov 2017
      Replying to @SimonConstant1

      Hi Simon, your claim was sent to head office for investigation. Can you please call here to double check all your detailshttp://tinyurl.com/j66pajx 

      6 replies 0 retweets 0 likes
    2. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      If no payment this week I'll contact the CEO's office, the regulator airlines ADR to profess this claim

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      HI, have you uploaded your bank details? DL

      1 reply 0 retweets 0 likes
    4. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      They have my bank details as they already refunded my flight.

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Did you upload them when requested however? DL

      2 replies 0 retweets 0 likes
    6. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      It didn't work so I have confirmed on live chat, by letter sent to office in Dublin and by phone nothing has happened

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Hi, they may need your bank details. Please call here http://tinyurl.com/j66pajx  DL

      2 replies 0 retweets 0 likes
    8. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      I can confirm ......again......my bank details have NOT changed in the last few wks. I'm out hundreds of pounds and need the money I'm owed

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Did you confirm the bank details with them. Can you call them and confirm they have the correct details. DL

      5 replies 0 retweets 0 likes
    10. Simon Constant‏ @SimonConstant1 16 Nov 2017
      Replying to @Ryanair

      You are on notice that I will now be forced into taking further action due to your failure to provide adequate response with 8 weeks

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @SimonConstant1

      Hi, if you were supposed to get a cheque and it has not yet arrived please call and report it as missing. DL

      9:53 AM - 16 Nov 2017
      5 replies 0 retweets 0 likes
        1. Simon Constant‏ @SimonConstant1 16 Nov 2017
          Replying to @Ryanair

          No, with respect, you are wrong and sound foolish. I rang your office yesterday and they told me my payment has not been processed.

          0 replies 0 retweets 0 likes
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        1. Simon Constant‏ @SimonConstant1 16 Nov 2017
          Replying to @Ryanair

          You will face the full weight of the legal process and your correspondence will be used as evidence in my case. Arbitrators will b in touch

          0 replies 0 retweets 0 likes
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        1. Simon Constant‏ @SimonConstant1 16 Nov 2017
          Replying to @Ryanair

          Aviation ADR are approved by Ryanair in handling consumer disputes and are contractually obliged to implement their decision.

          0 replies 0 retweets 0 likes
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        1. Simon Constant‏ @SimonConstant1 16 Nov 2017
          Replying to @Ryanair

          I have contacted the CAA and Avistion ADR who Ryanair are obliged to comply with their findings. The regulator will I'm sure be unimpressed

          0 replies 0 retweets 0 likes
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        1. New conversation
        2. Simon Constant‏ @SimonConstant1 20 Nov 2017
          Replying to @Ryanair

          Hi. Is there any update on my compensation claim???

          3 replies 1 retweet 0 likes
        3. Ryanair‏Verified account @Ryanair 20 Nov 2017
          Replying to @SimonConstant1

          Hi Simon, could you advise us the booking reference? JC

          2 replies 0 retweets 0 likes
        4. Show replies

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