Hi, can you please inform us of the details of your claim? Was your flight cancelled with notice? DL
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BS3C7T I was provided notice and advised by an advosor (which i provided a copy of the livechat) that as no suiable flighy was avaliable with ryanair on the same date, if I booked a flight with an alternative airline and placed a complaint I would be refunded the cost I incurred
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Did you call us to arrange another flight? DL
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Furthermore, the original response to my claim said I was entitled to x3 the cost of my cancelled leg, which I challanged as was less than the incurred cost for the flights I booked on the advice of ryanair livechat customer service. The refund now offered is not even that!
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