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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
    Italy 4880804 Wind
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    1. Ryanair‏Verified account @Ryanair 9 Nov 2017
      Replying to @cutmore32

      Have you got a booking reference we can check? JH

      1 reply 0 retweets 0 likes
    2. Christopher Cutmore‏ @cutmore32 9 Nov 2017
      Replying to @Ryanair

      It's AW43FS. Thanks

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 9 Nov 2017
      Replying to @cutmore32

      Hi, i can see you have contact our reservations department today and they have passed it on for you. ED

      3 replies 0 retweets 0 likes
    4. Christopher Cutmore‏ @cutmore32 15 Nov 2017
      Replying to @Ryanair

      @Ryanair please respond

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @cutmore32

      Hi Christopher, how may we help you? JC

      1 reply 0 retweets 0 likes
    6. Christopher Cutmore‏ @cutmore32 16 Nov 2017
      Replying to @Ryanair

      We communicated 6 days ago. I have a complaint that has not been replied to for nearly 50 days. This was escalated and there's still no response, can you provide a status update please? (AW43FS - Reference)

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @cutmore32

      Hi christopher, we're very sorry for this, could you advise us when was the last corresponence you received from us? jC

      2 replies 0 retweets 0 likes
    8. Christopher Cutmore‏ @cutmore32 16 Nov 2017
      Replying to @Ryanair

      Hi, do we know when we should expect a response?

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @cutmore32

      Hi Christopher, you should receive a response shortly. JC

      1 reply 0 retweets 0 likes
    10. Christopher Cutmore‏ @cutmore32 16 Nov 2017
      Replying to @Ryanair

      Thanks I appreciate that, does shortly mean within the next few days?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 16 Nov 2017
      Replying to @cutmore32

      Hi, exactly! JC

      7:10 AM - 16 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Christopher Cutmore‏ @cutmore32 16 Nov 2017
          Replying to @Ryanair

          Thank you for chasing them

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 16 Nov 2017
          Replying to @cutmore32

          You're Welcome! Hope you receive the response very soon!

          0 replies 0 retweets 0 likes
        4. End of conversation

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