@Ryanair hi, I'm still waiting correspondence from you regarding my compensation from a flight Faro to Bristol on 10/10/17... has my claim been rejected?
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Replying to @MatthewGPearce
HI Matthew, if you have been contacted about a rejection then no it has not been rejected. You will be contacted as soon as your claim is processed. DL
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Replying to @Ryanair
thanks DL. I received an email asking me to respond to a request for more information about my claim... but no email was received, so I am at a loss as to what to do. 28 day window for response hasn't passed yet - so I can continue to wait :)
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Replying to @MatthewGPearce
Thank you very much for your continued patience. Please send me on your booking reference number and I will escalate this for you. DL
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Replying to @Ryanair
thanks DL. I appreciate your help here (I fly at least five times a year with Ryanair... its my first choice always!!) Reference number: 1859463. Booking ref: J3YF3R
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Replying to @MatthewGPearce
HI, I can see that an email should have been sent today requesting some information from you. Please allow a day or two for that to arrive. DL
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Replying to @Ryanair
DL, no "request for further info" has been received... so what now? 2/2
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HI Matthew, would you mind calling customer services here http://tinyurl.com/j66pajx DL
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