Can you advise when you submitted your claim? JH
Hi, if you have submitted a claim for expenses you will need to wait util it finishes processing. We will contact you when this is done. DL
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That is no problem but can you advise when this will be looked at? I would like a timeframe as I can lodge the complaint with the French National aviation authority once 2 months has passed with no response from you.
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Hi, it should take 21-28 working days. DL
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