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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Kevin Madsen‏ @MadsenKev 14 Nov 2017

      @Ryanair Been waiting over 6 months to get a reimbursement after one of your people messed up. I've been trying to DM for over a month again to follow up on a previous DM, but never get an answer... Could you take a look...

      1 reply 0 retweets 0 likes
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    2. Kevin Madsen‏ @MadsenKev 14 Nov 2017

      Also when I try to log into complainttracker now it says 'flightnumber is invalid'. Does it expire or something? This is a total disgrace, I have been actively pursuing my money for half a year because someone at your service desk couldn't type my name correctly on a cheque...

      1 reply 0 retweets 0 likes
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    3. Ryanair‏Verified account @Ryanair 14 Nov 2017
      Replying to @MadsenKev

      Hi Kevin, we are very sorry for the delay. Can you call customer services here http://tinyurl.com/j66pajx  and make sure all your details are correct. DL

      1 reply 0 retweets 0 likes
    4. Kevin Madsen‏ @MadsenKev 14 Nov 2017
      Replying to @Ryanair

      My details are correct. CS says they are not authorised... If you would follow up on customer queries you would know this. In fact, it was you DL who told me via DM 1 month ago: "I will look into this" and never got back. I'd appreciate if you finished what you said you'd do.

      2 replies 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 14 Nov 2017
      Replying to @MadsenKev

      Hi, I have some information that I will now DM you about. DL

      8:35 AM - 14 Nov 2017
      0 replies 0 retweets 0 likes

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