Hi, I can see that your claim was escalated for you, this is being investigated now. JH
Hi Simon, we have escalated this issue, please allow a couple days to receive a response. JC
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It's been 2 months since my flight was cancelled and allegedly escalated weeks ago. I'll need to consider legal action if no progress.
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Your web site states 28 days to process comp claims-It's been 2 months! I've transcripts dating back weeks saying 'it's been escalated'
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I've tried live chat, written to Dublin hq and still no money, despite receiving a letter from Ryanair accepting my claim in September
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I also reiterate that I paid hundreds of pounds to repatriate my son and I from Rome to Ireland having had our flt cancelled.Unacceptable
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I rang hq and apparently my claim has not been processed but was unable to establish why? I have had a letter accepting my claim!
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I've been told repeatedly to be patient and 'my case been escalated' etc only to be told today that my claim has not been processed!
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Hi Simon, your claim was sent to head office for investigation. Can you please call here to double check all your detailshttp://tinyurl.com/j66pajx
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