@Ryanair My friend cant make a trip due to being assaulted, and needing surgery, which we’re happy to prove. I was just told that to change the name on a ticket will cost €160. Is your #customerservice team willing to wave that fee due to mitigating circumstances? #ryanair
Hi Jared, if the person wants to cancel their flight they an apply for a refund here https://contactform.ryanair.com/ or you can call reservations.http://tinyurl.com/j66pajx
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They want to change the name so someone else can go. I was quoted £160 just to change a name. As they are having surgery, I wanted this very simple, and easy change made as a courtesy, without a ridiculous charge.
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