@Ryanair very disappointed to learn that even due to a close family bereavement you will not refund my flight. My gran passed away so can’t fly due to funeral. Shame on you #heartless
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Replying to @SandyMac11
Hi, please submit a claim for bereavement here https://contactform.ryanair.com/ DL
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Replying to @Ryanair
Thank you. Why didn’t your customer service team advise I could do this?
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Replying to @SandyMac11
You're Welcome Sandy! We don't know...
8:55 AM - 13 Nov 2017
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