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Ryanair
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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
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    Ireland 51210 Vodafone, O2
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    1. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @Ryanair

      And I have done, with no response. How do you know I will be refunded the full amount requested? Are you guaranteeing that? How do I know Ryanair won’t give me half the amount requested?

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 13 Nov 2017
      Replying to @HippieHopGreen

      Hi, I can't guarantee the amount you will get as I don't handle claims. But if you claimed correctly you will be given what you asked for. You will know the amount when the claim is paid. DL

      1 reply 0 retweets 0 likes
    3. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @Ryanair

      riggggght..... I really dont understand how you cant see my point. Would you accept a refund of a company without knowing the amount being refunded? Whats to stop Ryainair paying 50% of what I claimed then me having to do this whole process again?

      3 replies 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 13 Nov 2017
      Replying to @HippieHopGreen

      As long as they are within reason (normally x3 the cost of your tickets) we refund them. If you are unhappy with your refund you can call us right after. DL 2/2

      1 reply 0 retweets 0 likes
    5. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @Ryanair

      So why can’t I call you before?

      1 reply 0 retweets 0 likes
    6. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @HippieHopGreen @Ryanair

      I’m not talking about the EU thing. I know that amount. I want to know if all my expenses are being paid.

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 13 Nov 2017
      Replying to @HippieHopGreen

      You can call us before, our numbers are here http://tinyurl.com/j66pajx . As long as you claimed your expenses correctly you should be awarded all of them. DL

      1 reply 0 retweets 0 likes
    8. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @Ryanair

      And which number do you recommend to call? All of the other contact numbers I’ve tried calling before have told me they can’t tell me anything. They said all they can see is if a claim has been submitted. So which phone number will tell me if my expenses are being paid or not?

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 13 Nov 2017
      Replying to @HippieHopGreen

      They may not be able to tell you. You will most likely have to wait until the claim is finished. DL

      1 reply 0 retweets 0 likes
    10. J.Mckay‏ @HippieHopGreen 13 Nov 2017
      Replying to @Ryanair

      Lol?!? But the claim has finished right? And I’ve said I’m not giving details until you tell me the amount. I’ve had no reply. So what’s the next process?

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 13 Nov 2017
      Replying to @HippieHopGreen

      If you do not provide the bank details you will have you claim deposited. DL

      7:31 AM - 13 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. J.Mckay‏ @HippieHopGreen 13 Nov 2017
          Replying to @Ryanair

          I think it’s more than fair that I’m told the amount beforehand, do you not agree?

          1 reply 0 retweets 0 likes
        3. J.Mckay‏ @HippieHopGreen 13 Nov 2017
          Replying to @HippieHopGreen @Ryanair

          And there really is no need to be so patronising.

          1 reply 0 retweets 0 likes
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