Thanks, flight number is FR 536 19.40 Dublin to East Midlands on the 29th Dec for 2 adults and 1 child, returning on FR 535 on the 7th Jan 2018
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Replying to @StefanBirch
have you tried to book via the website online instead of the app? Thanks MV
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Replying to @Ryanair
Yes, I have tried multiple times on the website. I have made sure I'm using Google Chrome as advised and cleared cache and cookies and tried again. Site keeps clearing card data fields when I click Pay Now button, then rejects payment after re-entering and clicking Pay Now again
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Replying to @StefanBirch @Ryanair
Have also attempted payment using the PayPal option but when I click the Pay Now button after selecting this payment method the site does nothing. I have tried three different computers and 2 different mobile devices.
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Replying to @StefanBirch
I don't see any issue our end. Did you try to book the flight separately? Thanks MV
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Replying to @Ryanair
I have been trying too book a flight with you since Friday afternoon and have had no success despite numerous calls to customer service and online chat as well as attempted help via twitter, the flight has now doubled in price! Why is your website and app refusing my booking?
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Replying to @Ryanair
Have also tried mobile app but on clicking Pay Now it gives the error "maximum number of infants has been reached for this flight" and won't accept booking. I am not booking any infants, 2 adults and 1 9 year old child. Different error from website, problem must be your end.
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Replying to @StefanBirch
Hi Stefan, I will escalate this, please try again in a few moments. JC
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Replying to @Ryanair
Thank you, should have been escalated on Friday when I first contacted Ryanair about the problem! Even if I can get it to work this time I will be paying double what I would have paid on Friday, this is not acceptable in the circumstances.
1 reply 0 retweets 0 likes
Hi Stefan, we're sorry for the inconvenience. JC
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