Thanks, flight number is FR 536 19.40 Dublin to East Midlands on the 29th Dec for 2 adults and 1 child, returning on FR 535 on the 7th Jan 2018
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Replying to @StefanBirch
have you tried to book via the website online instead of the app? Thanks MV
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Replying to @Ryanair
Yes, I have tried multiple times on the website. I have made sure I'm using Google Chrome as advised and cleared cache and cookies and tried again. Site keeps clearing card data fields when I click Pay Now button, then rejects payment after re-entering and clicking Pay Now again
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Replying to @StefanBirch @Ryanair
Have also attempted payment using the PayPal option but when I click the Pay Now button after selecting this payment method the site does nothing. I have tried three different computers and 2 different mobile devices.
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Replying to @StefanBirch
I don't see any issue our end. Did you try to book the flight separately? Thanks MV
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Replying to @Ryanair
I have been trying too book a flight with you since Friday afternoon and have had no success despite numerous calls to customer service and online chat as well as attempted help via twitter, the flight has now doubled in price! Why is your website and app refusing my booking?
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Replying to @Ryanair
On the website the card payment data fields are being cleared when I click Pay Now button and it then declined payment when re-entering info and trying again, card is valid and sufficient funds available. Tried PayPal payment option but on clicking Pay Now nothing happens
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Replying to @StefanBirch
Hi Stefan could you please try cleaning your cache and history? And then try again? JC
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Replying to @Ryanair
I have already done that as advised by another Ryanair representative and made sure I was using Chrome browser. Have tried the site on 3 different computers as well as two mobile devices using chrome and the App. Fails every time and every time I am assured there is no problem!!!
1 reply 0 retweets 0 likes
Hi Stefan, have you cleaned your cache and history? JC
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