Hi, I have contacted the agent dealing with your case and asked them to make immediate contact. Sorry for the inconvenience. Thanks AR
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Replying to @phoebebolton
Hi Phoebe, is there a booking reference we can check? JC
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Replying to @phoebebolton
Hi Phoebe, did you request the compensation through our webpage? JC
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Replying to @phoebebolton
Hi, there has been a delay. You will be contacted as soon as it is finished. DL
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