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Replying to @SimonConstant1
Hi, I can see that your claim was escalated for you, this is being investigated now. JH
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Replying to @Ryanair
Thank you. That would be great however I was told it had been escalated on the live chats and nothing has happened. When should I hear?
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Replying to @SimonConstant1 @Ryanair
Hello. It's now been a few working days and still no response. The cancelled flight was nearly 2 months ago and frankly incredibly poor.
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Replying to @SimonConstant1
Hi Simon, we know it is frustrating, but we've received quite some requests these weeks, we're working as fast as we can, please allow a couple more working days. Sorry JC
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Replying to @Ryanair
At this stage, if I've not received the full amount due as promised in the nxt 5days then I'll seek further action & contact the Regulator
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Replying to @Ryanair
Thanks. But u have to prioritise my claim. I'm owed 800euros. Can u confirm when a cheque will be sent?
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Replying to @SimonConstant1
Hi Simon, sorry but we don't have access from here to that information. JC
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Replying to @Ryanair
How do I get the information then given that customer service live can't help me?? Thanks
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Hi, please contact our customer service via: http://tinyurl.com/zpp8czp or http://tinyurl.com/j66pajx for more info. Sorry JC
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