Good morning. You cancelled my flight. An adviser told me that you would reimburse cost of booking up to 3x value of orig flight. Now I'm told I will only receive cost of our Ryanair flight. Can you explain why.
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Hi Matthew, have you got a booking reference we can check? JH
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Any chance of a reply to sort out my EU261 claim. You’ve told me you’re paying €250 pp..the flight was over 1500km. No one seems to want to answer, surprisingly
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Hi Sue, if you are unhappy with the response you have received please submit a complaint via this link: https://contactform.ryanair.com/ JH
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I’ve also DM’d you but no one has bothered to respond
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It would have been a better morning if you'd actually deal with the missing compensation matter from 5 months ago now.
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