Our Punctuality Update & Processing Of Refunds / Moves Is Now Almost Completed. Read more here http://bit.ly/2gmweYs pic.twitter.com/vYMNkf7N7c
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Hi CAtherine, your claim has been acknowledged, but we've received quite some requests these weeks, we're working as fast as we can, please allow a couple more working days. Sorry JC
Hi Catherine, we're very sorry for the inconvenience, we have escalated this. JC
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