@Ryanair still awaiting a reply on my complaint. 10 days now
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Replying to @Ryanair
What to reply to a complaint. When the email response said we will contact you in 7 to 10 working days.
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Complaint number is 3988812.
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Replying to @greiga4
Hi Andrew, can you advise when the last correspondence you received was? JH
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Replying to @greiga4
Hi Andrew, I can see from your booking that this is being processed and has been escalated for you. Please allow a few more working days. JH
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Replying to @Ryanair
The claim processed was an insult. I have challenged that refund. 10 days ago. And have heard nothing. I have complained now to civil aviation authority and bbc watchdog. All I want is to talk to someone in the claim department about my claim
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You can speak to customer services here http://tinyurl.com/j66pajx DL
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