6 weeks on and @Ryanair still have yet to process my €200 claim let alone pay it back. Awful customer service. Maybe they’ve got such bad press already lately that they just don’t care anymore!!
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I’ve gone through this with two of your colleagues already JC. They told me to wait 2 working days - it’s been 3 now and still no response. Please check your timeline as all of my reference numbers are already on there.....
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Hi Jake, we are looking into this for you, it has been escalated, as advised it may take a few working days. JH
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