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Replying to @ByrneT_
Hi, the claims are processing. You will be contacted as soon as it is done. We cannot reissue vouchers. Apologies. DL
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Replying to @Ryanair
& what's ASAP in your language? Never? I haven't seen my compensation for nearly 6 months after u were OBLIGED 2 settle it within 10 days.
5 replies 0 retweets 0 likes -
Replying to @AnaniaNowak @Ryanair
I sent u all necessary data through private msg on twitter but all I hear back is 'we've passed it on again' for 6 months already!
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Replying to @AnaniaNowak
Unfortunately the social media team doesn't' handle claims. You will need to use customer services. DL
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Replying to @Ryanair
Nice new deflection from u, DL, after u ignored my private mss! It's ur obligation as a company to comply with regulatory body's decisions
1 reply 0 retweets 0 likes
Hi Anna, my apologies. I had not seen your DM. I have answered it now. We are processing your claim as required, it's just another team.
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