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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
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    1. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      Hi Carl, please reinstall the app. DL

      1 reply 0 retweets 0 likes
    2. Carl Isaac‏ @cisaac0480 3 Nov 2017
      Replying to @Ryanair

      Same problem. Have now tried app & web, three cards, two payment methods, four browsers and basically just fed up with the whole thing.

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      It seems to be a network issue. Can you try a device outside your network or use phone data. DL

      1 reply 0 retweets 0 likes
    4. Carl Isaac‏ @cisaac0480 3 Nov 2017
      Replying to @Ryanair

      Tried that too. On web, my card details vanish & when I reenter them, I get a payment processing error. Tried 3 diff networks + cell data

      2 replies 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      Hi Carl, what route are you trying to book. DL

      5 replies 0 retweets 0 likes
    6. Carl Isaac‏ @cisaac0480 3 Nov 2017
      Replying to @Ryanair

      Just had a colleague verify this. Same behavior when he tried.

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      Hi, have you also had the same problem with the mobile app or is this just the website? AR

      3 replies 0 retweets 0 likes
    8. Carl Isaac‏ @cisaac0480 3 Nov 2017
      Replying to @Ryanair

      A friend who works in the industry tried to book via Amadeus & that didn't work either. Maybe there's sth wrong w/ your reservation system?

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      Hi Carl, can you advise of the date and route you wish to travel? JH

      1 reply 0 retweets 0 likes
    10. Carl Isaac‏ @cisaac0480 3 Nov 2017
      Replying to @Ryanair

      STR->MAN on Dec 23, return Dec 30

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @cisaac0480

      Hi Carl, can you advise at what stage of booking you are getting the error? JH

      8:16 AM - 3 Nov 2017
      2 replies 0 retweets 0 likes
        1. New conversation
        2. Carl Isaac‏ @cisaac0480 3 Nov 2017
          Replying to @Ryanair

          1/ In app and website, I get to the end of booking process. enter passenger details, card details, phone no, & address and click "Pay Now"

          1 reply 0 retweets 0 likes
        3. Carl Isaac‏ @cisaac0480 3 Nov 2017
          Replying to @cisaac0480 @Ryanair

          2/ In app, I immediately get the error message about too many infants. Then the app returns to the start screen.

          1 reply 0 retweets 0 likes
        4. Show replies
        1. Max Travel Ltd‏ @maxtravellondon 3 Nov 2017
          Replying to @Ryanair @cisaac0480

          Having same payment problems.' @Ryanair keeps telling us "no problem on our side"

          0 replies 0 retweets 0 likes
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