Hi Alanna, can you advise when the last correspondence you received was? JH
HI Alanna, I can see from your booking that your claim was submitted on 12/10/2017, it can take 14-21 working days for this to be processed.
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So it's gone from 7-14 days up to 21? Is this time going to be extended again?
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We have same problem compensation was processed and money should be in bank today... just received another email saying it will take a further 10 days......
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