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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
    Indonesia 89887 AXIS, 3, Telkomsel, Indosat, XL Axiata
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    1. the lad‏ @crutchythelad 3 Nov 2017

      @Ryanair you pmd me yesterday and now you won’t reply !! Still no update on my late cheque and no one will speak !!

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @crutchythelad

      Hi Callum, they informed you that the timeframe may be longer than stated. Please wait. DL

      1 reply 0 retweets 0 likes
    3. the lad‏ @crutchythelad 3 Nov 2017
      Replying to @Ryanair

      What are you on about ??? I have a letter stating 10 days from customer services !! This is the only contact with customer services !!

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @crutchythelad

      You stated in a previous tweet that you called and they told you the timeframe was wrong. Please wait until the cheque arrives. DL

      1 reply 0 retweets 0 likes
    5. the lad‏ @crutchythelad 3 Nov 2017
      Replying to @Ryanair

      No that was in relation to a response !! I have since had the letter on the 23rd !! Stating ten days !! So that overrides that !!

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @crutchythelad

      Then if you believe that your cheque has been lost. Please call and ask for a manager or ask for a new cheque. DL

      2 replies 0 retweets 0 likes
    7. the lad‏ @crutchythelad 3 Nov 2017
      Replying to @Ryanair

      Does anyone in your company actually no the correct procedure ??

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @crutchythelad

      I would advise submitting another claim. This time with bank details. https://contactform.ryanair.com/ . DL

      3:34 AM - 3 Nov 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. the lad‏ @crutchythelad 3 Nov 2017
          Replying to @Ryanair

          That’s already been done !!!! I NEED TO SPEAK TO SOMEONE THAT CAN ACTUALLY DO SOMETHING!

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 3 Nov 2017
          Replying to @crutchythelad

          Then I would advise calling. The social media team does not handle the claims. We cannot assist with this matter. DL

          1 reply 0 retweets 0 likes
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