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Ryanair's profile
Ryanair
Ryanair
Ryanair
Verified account
@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

    Country Code For customers of
    United States 40404 (any)
    Canada 21212 (any)
    United Kingdom 86444 Vodafone, Orange, 3, O2
    Brazil 40404 Nextel, TIM
    Haiti 40404 Digicel, Voila
    Ireland 51210 Vodafone, O2
    India 53000 Bharti Airtel, Videocon, Reliance
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    1. Ryanair‏Verified account @Ryanair 2 Nov 2017
      Replying to @slsexercise

      Hi, what information are you looking to discuss with a phone operator. DL

      5 replies 0 retweets 0 likes
    2. v24fitgirl‏ @slsexercise 2 Nov 2017
      Replying to @Ryanair

      As it is nothing is moving forward, all I want to do is speak to a human being and have a 2 way conversation!

      3 replies 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @slsexercise

      I am very sorry for this delay, but we have thousands of claims to process and it can only be done so quickly.

      2 replies 0 retweets 0 likes
    4. v24fitgirl‏ @slsexercise 3 Nov 2017
      Replying to @Ryanair

      The issue is you’re not dealing with the info I’ve sent properly either.. if someone would ACTUALLY SPEAK TO ME, then it could be resolved!

      1 reply 0 retweets 1 like
    5. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @slsexercise

      Hi, what info do you believe isn't being dealt with. Have you called the above number and spoken with an agent. DL

      9 replies 0 retweets 0 likes
    6. v24fitgirl‏ @slsexercise 3 Nov 2017
      Replying to @Ryanair

      Your agents are rude and obstructive. I have asked to speak to a manager to rectify matters, they refuse to put me through to one

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @slsexercise

      Hi, your claim has been closed today. It will take a few days for any payment to process. DL

      4 replies 0 retweets 0 likes
    8. v24fitgirl‏ @slsexercise 3 Nov 2017
      Replying to @Ryanair

      You have ONLY acknowledged one aspect of the claim therefore it IS NOT CLOSED!

      3 replies 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @slsexercise

      Then you do not know why it has been closed, what you have been awarded, or if it is still be investigated. DL

      2 replies 0 retweets 0 likes
    10. v24fitgirl‏ @slsexercise 3 Nov 2017
      Replying to @Ryanair

      It’s not unreasonable to want a conversation a human being!

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 3 Nov 2017
      Replying to @slsexercise

      The information will be the same. An email will be sent explaining what you are being awarded and what further actions will be taken

      12:43 AM - 3 Nov 2017
      1 reply 0 retweets 0 likes
        1. v24fitgirl‏ @slsexercise 24 Dec 2017
          Replying to @Ryanair

          @Ryanair we are STILL waiting for this email? Are your staffs fingers broken so they can’t type?? 93 days and counting...

          0 replies 0 retweets 0 likes
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