I tried live chat and they didn't understand and call centre were very unhelpful and lied to me about the CAA. I also had to wait 30mins.
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Replying to @Sam_A_Wills @Ryanair
Complaint submitted a week ago with no response. Live chat busy and been on hold with call centre for 15mins. What is going on?
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Replying to @Sam_A_Wills
HI Sam, please allow 7-14 working days for claims/compensation to be processed. JH
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Replying to @Sam_A_Wills
Hi Sam, we've received quite some requests these weeks, we're working as fast as we can, please allow a couple more working days. Sorry JC
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Replying to @Ryanair
Thanks for the response and understand you are swamped. However would suggest Ryanair stop promising customers 7-14 day turn around atm then
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Replying to @Sam_A_Wills
Hi Sam, we understand. Sorry for the inconvenience JC
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Replying to @Sam_A_Wills
HI Sam, can you advise when the last correspondence you received was? JH
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Replying to @Ryanair
An email from your CR team on 4th Oct saying thanks and we will get back to you asap. You webchat has told me to resubmit another complaint
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Have you resubmitted this complaint? JH
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