Thanks JC, too long for twitter. I need to speak to a human who will understand the situation and will help.
HI Sam, can you advise when the last correspondence you received was? JH
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An email from your CR team on 4th Oct saying thanks and we will get back to you asap. You webchat has told me to resubmit another complaint
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Have you resubmitted this complaint? JH
End of conversation
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