@Ryanair Hi there, could I get an update on my claim: 1838385. It says paid and closed but wondering when it was paid and to which account?
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Replying to @BastienDuterme
Hi Bastien, when was the last correspondence you received from us? Thanks AR
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Replying to @Ryanair
Hey AR, today by email saying claim is closed and paid. Where did you pay this to and what amount? Thanks
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Replying to @BastienDuterme
Hi, were you asked to upload any bank details at all? Thanks AR
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Replying to @Ryanair
Hi, not that I remember of. Can you see if you have any bank details associated with the claim? Thanks
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Replying to @Ryanair
Thank you AR. Would you know how I can get In touch with the department who handle those claims?
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Replying to @BastienDuterme
Hi, the only contact is through our call centers, there should be someone contacting you in the next few days as payment is processed. AR
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Replying to @Ryanair
Could you check on your end what is the amount and which method it was paid to? Thanks a lot
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Hi, as part of the social media team, I can only see as far as case closed, payment due, but cannot see any amounts. Our customer 1/2
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