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Ryanair
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Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. Aaron McGrady‏ @mcgrads891 24 Oct 2017
      Replying to @Ryanair @UK_CAA

      No, I tried to submit this form many times but kept arriving at the issue in the image attached.pic.twitter.com/N6ld5xKzVG

      1 reply 0 retweets 0 likes
    2. Ryanair‏Verified account @Ryanair 24 Oct 2017
      Replying to @mcgrads891 @UK_CAA

      Hi Aaron, you have to sum the amount of expenses following that format. JC

      1 reply 0 retweets 0 likes
    3. Aaron McGrady‏ @mcgrads891 24 Oct 2017
      Replying to @Ryanair @UK_CAA

      I don't have any expenses relating to hotels etc in the format laid out. Only the price of the flights. I tried many ways with this form.

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 24 Oct 2017
      Replying to @mcgrads891 @UK_CAA

      Hi Aaron, please contact our customer service via: http://tinyurl.com/zpp8czp  or http://tinyurl.com/j66pajx  to sort this out. Sorry JC

      1 reply 0 retweets 0 likes
    5. Aaron McGrady‏ @mcgrads891 24 Oct 2017
      Replying to @Ryanair @UK_CAA

      I have spoken with your live chat 4 times and there has been no outcome. Your phone line is impossible to connect with- i'v made 4 attempts

      3 replies 0 retweets 0 likes
    6. Aaron McGrady‏ @mcgrads891 31 Oct 2017
      Replying to @mcgrads891 @Ryanair

      Been 4 weeks since I lodged a complaint and still no response-spoken to your costumer service 4 times -no help. When will i get my refund...

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 31 Oct 2017
      Replying to @mcgrads891

      Hi Aaron, can you advise when the last correspondence you received was? JH

      1 reply 0 retweets 0 likes
    8. Aaron McGrady‏ @mcgrads891 31 Oct 2017
      Replying to @Ryanair

      The last official correspondance - 11th October.

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 31 Oct 2017
      Replying to @mcgrads891

      Thank you for letting us know. The claims are processing. You will get a response shortly. DL

      1 reply 0 retweets 0 likes
    10. Aaron McGrady‏ @mcgrads891 31 Oct 2017
      Replying to @Ryanair

      This is what I was told last week - plus it wasn't a claim, the claim page would not work for me. I had to submit a complaint.

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 31 Oct 2017
      Replying to @mcgrads891

      Yes, there is still a delay. Apologies. We will contact you shorty. DL

      7:19 AM - 31 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Aaron McGrady‏ @mcgrads891 31 Oct 2017
          Replying to @Ryanair

          Why is there a delay? You should be held accountable for your mistakes and made to rectify them within the proper time frame.

          2 replies 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 31 Oct 2017
          Replying to @mcgrads891

          Unfortunately the claims can only be processed so quickly. DL

          0 replies 0 retweets 0 likes
        4. End of conversation

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