Two refs: PQ22JS & FTLNYG. I have booked with an alternative airline from another airport understanding you would fully reimburse me?
Thank you for letting us know. The claims are processing. You will get a response shortly. DL
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This is what I was told last week - plus it wasn't a claim, the claim page would not work for me. I had to submit a complaint.
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Yes, there is still a delay. Apologies. We will contact you shorty. DL
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