@ryanair I'm losing my patience. It feels awful to be told 28 days, and to see you tell others that its 7 days and they've been escalated.
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With respect, that's not an answer. Have your people been asked to aim to sort in Nov? Before Christmas? Q1?
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As I don't handle the claims I do not have that information. They are aiming to close them as fast as possible. The majority have be closed.
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