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Ryanair
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Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @linda_collins30

      Hi Linda, if you have submitted a claim it is for a total refund. We have stated that. Apologies for the delay in processing the claim. DL

      1 reply 0 retweets 0 likes
    2. Linda Collins  💙‏ @linda_collins30 25 Oct 2017
      Replying to @Ryanair

      Hi, Can you provide approx date as we need to rebook for our new flight (not Ryanair). Thank you

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @linda_collins30

      Please see here https://tinyurl.com/y72fn8ow 

      1 reply 0 retweets 0 likes
    4. Linda Collins  💙‏ @linda_collins30 25 Oct 2017
      Replying to @Ryanair

      That does not give me a date, I have already submitted my claim beginning October

      2 replies 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @linda_collins30

      It can take 21-28 working days. DL

      1 reply 0 retweets 0 likes
    6. Linda Collins  💙‏ @linda_collins30 26 Oct 2017
      Replying to @Ryanair

      Booking ref: U46Q2R Cancelled Flight: FR3502 Wed 29/11/17 22:40PM Claim: Luggage x1 Seats x2 Priority boarding x2 Fast track x2 pls refund

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 26 Oct 2017
      Replying to @linda_collins30

      Hi Linda, what was the last correspondence you received from us? JC

      2 replies 0 retweets 0 likes
    8. Linda Collins  💙‏ @linda_collins30 26 Oct 2017
      Replying to @Ryanair

      You have refunded flight to my Travel Agent but I paid for extras with Paypal and debit card. Details and supp docs all uploaded with claim

      1 reply 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 26 Oct 2017
      Replying to @linda_collins30

      Hi Linda, I will notify the claim department again. Sorry JC

      2 replies 0 retweets 0 likes
    10. Linda Collins  💙‏ @linda_collins30 31 Oct 2017
      Replying to @Ryanair

      Please advise update asap I need to rebook extras on replacement flight. If not done I will reclaim all charges applied at airport

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 31 Oct 2017
      Replying to @linda_collins30

      Hi, how can I help. DL

      3:49 AM - 31 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Linda Collins  💙‏ @linda_collins30 31 Oct 2017
          Replying to @Ryanair

          Read back through my tweets. I am not going through it all again! Stop dragging your feet and please pay up!

          1 reply 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 31 Oct 2017
          Replying to @linda_collins30

          Hi Linda, as stated there has been a delay with some claims. Please wait until your claim is processed. DL

          2 replies 0 retweets 0 likes
        4. Show replies

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