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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @flaherty84

      If your claim has been submitted then we are currently processing it and you will hear back shortly. We cannot process them any faster. DL

      1 reply 0 retweets 1 like
    2. brendanflaherty‏ @flaherty84 17 Oct 2017
      Replying to @Ryanair

      It's been nearly a whole calender month. How long will this take? @UK_CAA

      1 reply 0 retweets 0 likes
    3. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @flaherty84

      It can take 21-28 working days. DL

      1 reply 0 retweets 0 likes
    4. brendanflaherty‏ @flaherty84 17 Oct 2017
      Replying to @Ryanair

      Your twitter reply of 27/9 in this thread stated it will take between 10-14 working days. I have been waiting nearly a month for any reply

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @flaherty84

      Yes, we are trying to process them in 10-14 days but it can take up to 21-28. We apologise that yours ahs taken this long. DL

      1 reply 0 retweets 0 likes
    6. brendanflaherty‏ @flaherty84 17 Oct 2017
      Replying to @Ryanair

      No worries it's just frustrating to wait so long and chase on here to hear back with £700 down due to last minute cancelled flights

      2 replies 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 17 Oct 2017
      Replying to @flaherty84

      We are very sorry for the delay. DL

      1 reply 0 retweets 0 likes
    8. brendanflaherty‏ @flaherty84 23 Oct 2017
      Replying to @Ryanair

      Its now been 33days since my claim for cancelled flight ....when will you reply? @UK_CAA

      2 replies 0 retweets 0 likes
    9. Ryanair‏Verified account @Ryanair 23 Oct 2017
      Replying to @flaherty84

      Hi, I have looked at 3819948 for you and can see that it has been moved further on in the process. You will be contacted shortly. Apologies.

      2 replies 0 retweets 0 likes
    10. brendanflaherty‏ @flaherty84 30 Oct 2017
      Replying to @Ryanair

      Any update it has been 40 days since I submitted my claim! Tid 3819948. When will you look at my claim? @UK_CAA

      1 reply 0 retweets 1 like
      Ryanair‏Verified account @Ryanair 31 Oct 2017
      Replying to @flaherty84

      Hi, your claim is being looked at. There is a delay however. We thank your for your patience. DL

      1:31 AM - 31 Oct 2017
      • 1 Like
      • brendanflaherty
      1 reply 0 retweets 1 like
        1. New conversation
        2. brendanflaherty‏ @flaherty84 3 Nov 2017
          Replying to @Ryanair

          Hello any update on claim. It has now been 44 days without any update or reply. Not fair.

          2 replies 0 retweets 0 likes
        3. Ryanair‏Verified account @Ryanair 3 Nov 2017
          Replying to @flaherty84

          Please allow for it to closed and wait for our response. DL

          1 reply 0 retweets 0 likes
        4. Show replies

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