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Ryanair's profile
Ryanair
Ryanair
Ryanair
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@Ryanair

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RyanairVerified account

@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    Two-way (sending and receiving) short codes:

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    1. David Paul Levy‏ @DavidpaulLevy 29 Oct 2017

      Just seen @Ryanair ‘s new baggage policy. Another reason I will never fly with that outfit again.

      1 reply 1 retweet 1 like
    2. Ryanair‏Verified account @Ryanair 30 Oct 2017
      Replying to @DavidpaulLevy

      Hi, our checked baggage weight has gone up and the price has come down. DL

      1 reply 0 retweets 0 likes
    3. David Paul Levy‏ @DavidpaulLevy 30 Oct 2017
      Replying to @Ryanair

      .And you have forced me to pay for a standard carry-on bag. Pathetic belief in an improved customer service.

      1 reply 0 retweets 0 likes
    4. Ryanair‏Verified account @Ryanair 30 Oct 2017
      Replying to @DavidpaulLevy

      Hi, carry-on baggage is free.

      1 reply 0 retweets 0 likes
    5. David Paul Levy‏ @DavidpaulLevy 30 Oct 2017
      Replying to @Ryanair

      .You can only take on a very small bag, not a standard carry-on!!!!!

      1 reply 0 retweets 0 likes
    6. Ryanair‏Verified account @Ryanair 30 Oct 2017
      Replying to @DavidpaulLevy

      Hi, you can bring 2 bags. A standard carry on and a smaller backpack/ handbag. They are free. Please see here http://tinyurl.com/zu74uzq 

      1 reply 0 retweets 0 likes
    7. David Paul Levy‏ @DavidpaulLevy 30 Oct 2017
      Replying to @Ryanair

      . Your reply shows just how disingenuous your company is. You have to purchase priority booking. That is NOT FREE!

      2 replies 0 retweets 1 like
    8. Ryanair‏Verified account @Ryanair 30 Oct 2017
      Replying to @DavidpaulLevy

      carry-on bags put in the hold free of charge. You can still bring the smaller bag into the cabin. There is no charge. DL 2/2

      1 reply 0 retweets 0 likes
    9. David Paul Levy‏ @DavidpaulLevy 30 Oct 2017
      Replying to @Ryanair

      .Not what the email advising me of the changes stated. This is why I don’t fly with your outfit any longer!

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 30 Oct 2017
      Replying to @DavidpaulLevy

      Our email advised that if you wanted to make sure your bag came in the cabin with you it would be best to book priority. DL

      3:34 AM - 30 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. David Paul Levy‏ @DavidpaulLevy 30 Oct 2017
          Replying to @Ryanair

          .Are you reading what rubbish you write?I travel with a a carry on bag so I don’t have to put it in the hold!!!

          1 reply 0 retweets 1 like
        3. Ryanair‏Verified account @Ryanair 30 Oct 2017
          Replying to @DavidpaulLevy

          Then I would recommend booking priority boarding on flights after January. DL

          1 reply 0 retweets 1 like
        4. Show replies

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