@Ryanair is it your policy to train your staff to be rude and unhelpful?
HI, can you advise when the last correspondence you received was? JH
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Sept 21st which was simply a generic email acknowledging receipt of our claim
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Then a further generic email on Oct 21st acknowledging receipt of our complaint regarding lack of action on our claim.
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Have you got a booking reference we can check? JH
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