@Ryanair arrived in Bremen today - suitcase badly damaged, staff said that everything would be handled online and sent us away, what now?
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I have done that now. It took a bit of searching. I hope it will be successful. Should I keep the suitcase until this is settled?
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Hi, I would wait until you hear back from the claim. DL
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I have heard back that I will not get compensation, because I should have turned to staff at arrival. I DID THAT, they turned me away! 1/
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2/2 the perfect trap 1 turn to customer service 2 they send you away 3 no compensation because you "should have turned to custumer service"
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