Can someone from @Ryanair contact regarding the claim i have. My luggage was dragged on the runway and totally damaged! Nothing heard back.
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Yes, nearly two months ago. Every time I call up you escalate it and I have to call back within 7 days if I hear nothing.
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After the 7 days I call an they say they can not view the claim as the claim dep doesn’t have a phone! Then to call back in another 7 days.
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I now have to wait until Wed. If nothing call back up and be told to wait ANOTHER 7 days for you not to contact me again.
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It’s not as if anything was my fault. I was told I had to put my hand luggage in the hold then walking threw Leeds airport everyone
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See a bag fall from the luggage carrier go under its wheel and dragged a good 200 metres. Turned out to be mine Everything shredded
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You emailed me to submit receipts 8 times over a month which I did, nothing back from it, called up and you said I am to expect an
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Email with info in there, next email was to say you had lost my bag, I have the damaged bag so that was a waste of an email, then
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Called back up and was told to submit a form about the claim and then to wait 14 working days to which I heard nothing from you
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To then call to be told it’s been escalated and to wait 7 working days. So in 7 working days I got an email, this time to say fill
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In this form and send back. Which was a form to write down all what was in the bag, if I had a receipt and the price. Just watch I
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