@Ryanair I got that letter to say a cheque is approved for my compensation claim two weeks ago. Still no cheque in the post, who can help?
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Replying to @valeriochang
Hi Valerio, Can you please advise us of your booking reference? ED
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Replying to @Ryanair @valeriochang
Ours has been over 28 days and we haven't even had correspondence!!! No one will give answers and help.
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Replying to @Ryanair
That is not acceptable as a response. How long is a piece of string? I want an answer and I want our money back. What an atrocious company
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Replying to @Becsleanneb
Hi, we don't process the claims here. That is why I can't give you an exact time. Please contact customer services.http://tinyurl.com/j66pajx
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Replying to @Ryanair
But I've tried this - as my first tweet says no one will help on the phones either. I just want to speak to the team dealing with the claims
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Replying to @Becsleanneb @Ryanair
Although by the looks of it there actually isn't even a team as you don't appear to care.Those on the phone say they can't help. So who can?
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If they cannot assist on the phone please wait for you claim to process. It won't take much longer. DL
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