Hi @Ryanair - have been passed around various online chat operators, all of whom cannot help. You promised a reply within 48 hours. Help!
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Replying to @juliathomsmith
Hi Julia, can you advise what the issue is regarding? JH
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Replying to @Ryanair
You cancelled my flight. I applied for compensation. You failed to respond. You escalated it and said I would hear in 48 hours. You lied.
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Replying to @juliathomsmith
Have you got a booking reference we can check? JH
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Replying to @Ryanair
M3TMHR It was promised to me (I have the chat transcript to prove this) that I would be responded to in 48 hours. I have not,
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Replying to @juliathomsmith
Hi Julia, can you advise when the last correspondence you received was? JH
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Replying to @Ryanair
I talked online 2 days ago. I have not received any official correspondence. I sent my email over 3 weeks ago...
1 reply 0 retweets 0 likes
HI Julia, I can see that this issue has been escalated for you. Please allow for a few working days for this to be processed. JH
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