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@Ryanair

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@Ryanair

welcome aboard ✈️ Please DM @askryanair for customer support. Agents are here to help from 7am-7pm 👋

ryanair.com
Joined June 2013

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    1. Alisha Rouse‏ @AlishaRouse 25 Oct 2017

      @Ryanair Still waiting for £££ reimbursement after being stranded for 2 days in France six weeks ago. Can someone look into our claim?

      1 reply 0 retweets 0 likes
      Show this thread
    2. Alisha Rouse‏ @AlishaRouse 25 Oct 2017

      'Computer says no' contacted weeks ago saying we weren't due any compensation... despite not asking for compensation

      1 reply 0 retweets 0 likes
      Show this thread
    3. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @AlishaRouse

      Hi Alisha, can you advise when the last correspondence you received was? JH

      1 reply 0 retweets 1 like
    4. Alisha Rouse‏ @AlishaRouse 25 Oct 2017
      Replying to @Ryanair

      Last correspondence received was September 20, telling us we weren't due compensation. Didn't ask for compensation. Nothing since...

      1 reply 0 retweets 0 likes
    5. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @AlishaRouse

      Have you got a booking reference we can check? JH

      1 reply 0 retweets 0 likes
    6. Alisha Rouse‏ @AlishaRouse 25 Oct 2017
      Replying to @Ryanair

      Reference given by Ryanair on September 20 is 1745957/O43T4B. (Reservation - O43T4B)

      1 reply 0 retweets 0 likes
    7. Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @AlishaRouse

      Hi Alisha, can you advise what your last correspondence stated? JH

      1 reply 0 retweets 0 likes
    8. Alisha Rouse‏ @AlishaRouse 25 Oct 2017
      Replying to @Ryanair

      It stated 'you are not due monetary compensation'. And again, that's not what we asked for. We immediately said this and got nothing back.

      1 reply 0 retweets 0 likes
      Ryanair‏Verified account @Ryanair 25 Oct 2017
      Replying to @AlishaRouse

      Can you advise what it is you are looking for? JH

      7:10 AM - 25 Oct 2017
      1 reply 0 retweets 0 likes
        1. New conversation
        2. Alisha Rouse‏ @AlishaRouse 25 Oct 2017
          Replying to @Ryanair

          Reimbursement of our accommodation and food costs following a 2-day wait in France.

          1 reply 0 retweets 0 likes
        3. Alisha Rouse‏ @AlishaRouse 27 Oct 2017
          Replying to @AlishaRouse @Ryanair

          Hi @ryanair you stopped responding to me! This needs to be addressed please.

          1 reply 0 retweets 0 likes
        4. Show replies

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