Hi Linda, how can we help you? JC
Apologies, but it appears that you have been refunded and are waiting for your claim. Claims need to be processed which causes delays. DL
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The flight was refunded to the Agent not me. I claimed refund for extras/add-ons that you are now not providing as flight is cancelled.
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Hi we refund to what ever card is used on the booking. If you used a 3rd party you need to discuss that with them. DL
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